AUTONET TV

When You Hear the Crash in Syracuse: What to Do After an Accident

Motorists in North America drive about 3 trillion miles/4.8 trillion kilometers every year. There are over 250+ million licensed drivers, and approximately 6.2 million accidents happen every year. Unfortunately, if we're going to drive vehicles, there are going to be accidents. Knowing what to do in case of an accident can help reduce the stress and cost of the situation. It can also protect you from false claims, incorrect judgments and unjust liabilities.

Never leave the scene of an accident. This is a crime, even if the accident is not your fault. If you leave the scene, it is referred to as a “hit-and-run,” and the fines are steep in NY. You can even lose your driver's license or spend some time in jail. If someone has been injured in the accident, most laws require you to help them. You must call for help. If you can, you must also render first aid.

Call 9-1-1 or get someone else to call 9-1-1 as soon as possible. Tell the operator if there are injuries or any circumstances that require fire services, such as leaking gas, broken utility lines or, of course, flames. Put out flares, turn on your flashers or lift your hood to warn other Syracuse motorists that there's been an accident.

File a police report. This can seem like a hassle when there are no injuries and only minor damage to vehicles. But you'd be surprised at the lawsuits and false claims that can arise from fender benders. You want a police report to protect yourself.

Don't talk about the accident with anyone except the police. After an accident, adrenaline is pumping and emotions are running high, and our first reaction is often to relive and recount our experience. Don't. Again, people can and will use your words against you, and in a highly emotional state, you may not say exactly what you mean. Entire court cases have hinged on the meaning of one misplaced word. Talk to the police. Don't admit guilt or fault, not to the police or to anyone else. People often feel guilt after an accident, but later, when details are analyzed, it turns out not to be their fault. Don't say, “I'm sorry,” but rather, “Can I help? What can I do?” Sympathy has often been misconstrued as an admission of fault. On paper, your words will sound more sterile than at the accident, and they can be used against you.

Collect contact information from everyone involved in the accident. Get the officer's name and badge number. Get the other driver's name, address, phone number, date of birth, driver's license number and expiration and insurance information. Get a description of the other vehicle as well as its license plate number and vehicle identification number (VIN). Most insurance companies don't keep records of license plate numbers, so the VIN is the best identifier you have of another vehicle.

This is going to be too much to remember once you're in an accident. So write down or make a note on your phone with the information you need.

Ask witnesses to wait for the police to arrive. If they can't, then get their contact information. Ask them to jot down what they saw. If witnesses refuse to give you their names, write down their license plate numbers. That way the police can find them if necessary.

After the accident, call your insurance company. Also, if you have or think you might have an injury that did not require immediate care at the accident, contact your physician right away.

There's a lot Syracuse drivers can do to prevent accidents. Defensive driving. Good car care and preventive maintenance. But if an accident does happen in the Syracuse area, we should be prepared to handle it well. It will ease the stress of the situation and protect us from potential legal and financial harm. Be prepared. It's good auto advice in every situation. Ask our pros at S T Foreign Auto Service for more safe driving tips the next time you visit.

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com

Differential Service

When you're driving and turn a corner, you probably aren't aware of all that's going on with your wheels.  The outside wheels have a longer distance to travel than the inside wheels, so there are gears that allow the wheels to go at different speeds when you turn. 

That set of gears is called a differential.  In front-wheel drive vehicles, it's by the transmission and called a transaxle.  Rear-wheel drive vehicles have the differential, naturally, on the rear axle. Many all-wheel and four-wheel drives add a center differential since power has to go to the front and rear wheels. (Some newer vehicles power wheels with electric motors, but that's a whole different story.)

Time and distance traveled eventually can take their toll on the differential, and you may notice some noises you hadn't heard when your vehicle was newer.  Sometimes you'll hear a whir that might change in pitch when you turn.  You may hear clicking sounds when you're moving.  Others describe rumbling sounds coming from underneath during a turn. Another symptom of possible differential problems may be vibrations or shakes the faster you go. 

All of these could be signs that you have problems with a differential. One common cause of differential problems is the gears aren't getting enough lubrication.

These can all have serious effects on your driving.  You may find it hard to turn, or your wheels may lock up. That could put you or drivers around you in a dangerous position. 

It's better to take care of differential problems before they get too serious.  Bring in your vehicle so we can have a technician check yours out.  They can see if there are any differential fluid leaks or failing gaskets.  In some cases, we may recommend your differential fluid be replaced.  And if there are any mechanical issues, some components may need to be replaced as well. 

When your differential is maintained, you'll be doing your vehicle a good turn.  

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com

Low Power Mystery (Ignition Coil Service)

It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly. It may not have much power at all. You also may have had to stop at the gas station more often, a sign your fuel economy isn't what it used to be. 

There could be a few different things that cause those symptoms, but one culprit could be a bad ignition coil. The coil takes the voltage from your battery and multiplies it before that power is sent over to a spark plug. That allows the plug to fire off a good jolt of electricity that ignites the fuel in your cylinder and powers the engine. 

There's usually one ignition coil for each cylinder (or sometimes for a pair of cylinders). If only one of them is not pushing out enough electricity, it can cause big trouble with your engine performance.  Other signs of a bad ignition coil include engine backfire, an oil leak and your Check Engine light coming on.   When that light comes on and you have some of those other signs, you need to have your repair facility check things out fairly soon because you may be damaging your engine and wind up with a far more expensive repair.

A technician will check for a computer code to pinpoint which cylinder is having the problem.  Using other diagnostics, the technician can rule out other components that might be causing the engine to misfire.  Ignition coils usually last 100,000 miles/160,000 km, but other engine conditions can cause them to fail before then. 

Your service advisor may suggest getting all your coils replaced even though only one is malfunctioning. That's probably a good idea in a higher mileage vehicle since the other coils may be close to failure, too. It's also wise to do that if your vehicle's coils are located in a hard-to-reach spot so you likely won't have to spend the money for that labor again when another one fails.

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com

Don't be Fuelish (Signs Fuel Pump is Failing)

A driver of a large SUV loaded with equipment was heading on a 7-hour work trip when he stopped at a gas station to refuel.  When he went to restart his SUV, it turned over but wouldn't catch.  Try as he might, he was never able to get it started again. 

Of course there are many things that can cause those symptoms, but the next day he had his SUV towed to a service repair facility.  Using their test equipment, they were able to pinpoint the problem.  His fuel pump had failed.  The pump, which was located in the fuel tank, had to be replaced, and after awhile he was back on the road, delayed, but happy to be up and running again. 

What had happened is that the pump was not strong enough to deliver adequate  fuel to his engine, vital to being able to start it.  It had delivered just enough pressure in the morning to get it started the first time, but it was on its last legs.  He had been having trouble starting his SUV in the days leading up to this trip, a clue that something was wrong. 

The engine relies on a certain pressure of fuel from the pump to run properly, and there are some other signs to be aware of that your fuel pump may need to be replaced.  If you are putting strain on your engine, such as going uphill or hauling a big load, and the engine sputters, it may be a sign that the pump isn't delivering that consistent pressure.  Another warning sign is if your engine is running hot and then stalls.  That could mean your fuel pump is getting weak.

Sometimes you might notice your vehicle suddenly speeds up on its own or your fuel economy goes from good to poor in a short time.  If your fuel gauge shows you have plenty of fuel in the tank and your engine stalls, that's another possible sign of a failing fuel pump. 

Technicians have special equipment to see where the fuel problems are, and there are many possibilities.  Have your vehicle checked before you're left stranded.  Oh, and one more tip to prolong the life of your fuel pump.  Since it is cooled and lubricated by the fuel in your tank, make sure you keep at least a quarter of a tank of fuel at all times.  Avoid your "low fuel" light going on and you may be helping yourself avoid having to replace your fuel pump. 

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com